You are here: Home » News » FAQ

Laser Machine Blogs

Related Blogs

Laser Machine FAQS

  • If There Is Some Problems For Some Parts During Warranty Period, Will Your Company Repair Or Replace For Me?

    Yes, we will. Please send the main part back to our company, we will repair and send back them to you for free within warranty time. If the problem part can not be repaired well, we will send new one to you within warranty time for free. PS: Not including the consumable parts and Man-made damage. The lens and mirrors are consumble parts, the guarantee time is 3 months.
    If the part price is less than shipping cost, we will send you new one directly.

    Whatsapp: +86-15169026664
  • Will You Send The Laser Machine To My Door?

    1)Usually for large size and heavy machine, we will quote CFR price. The best shipping way for the large and heavy goods is by sea or air. We ship the goods by sea for shipping free to your base seaport in your country ( Need you find broker help you to do customs clearance ).
    2)For small size machine, we can quote price with DHL express cost. Then the machine can send to your door.
    Whatsapp: +86-15169026664
  • Can I Buy Spare Parts From Your Company If I Have Spare Parts In The Future?

    Yes, we offer spare parts for all our laser machines.
    With in guarantee time, we can mend the part or change new part for you for free. 
    If the machine get over the guarantee time, we sell you parts with agent price.
  • Give Me Reasons To Chose Your Company ?

    1)Professional factory with competitive price since 2007;
    2)High quality control and perfect service: All of our machine are adopted top quality parts → Test machine work well for 3 days before delivery → sent working video and all items photos base on the order list to buyer to check → buyer check everything is included and satisfied → Professional plywood package to avoid damage → shipping machine
    3)Supply technical support all life time for our machine; We have professional after-sale service team to supply technical support to our clients for free. You can talk with them at any time if you need.
    4)Strict implementation of after-sales warranty.
    5)The important is that you will receive the Corresponding goods after you do payment. 

  • How Big Power Fiber Laser Cutting Machine Can Cut 3mm Stainless Steel?

    For cutting 3mm stainless steel, the minimum required laser power is 1000W. If you want to get faster cutting speed, you can choose 1500W or 2000W. 1000W has cutting range 0.4mm to 6mm,1500W has cutting range 0.4mm to 7mm, 2000W has cutting range 0.4mm to 8mm. 
  • How Long Does A Fiber Laser Cutting Machine Last?

    The whole fiber laser cutting machine can last 8-10 years.
    The laser source lifetime is 100000 hours, also can use 8-10 years.

    For details, welcome you contact XDLASER.
    info@xdlasers.com
  • How Long Does A Co2 Laser Cutting Machine Last?

    One co2 laser cutting machine can last 7-8 years.
    Laser tube is consumble part.
    The lifetime of laser tube is 10000 hours,can use 2-3 years.

    Welcome to contact XDLASER for details.
    info@xdlasers.com
  • How Thick Can 2000 Watt Fiber Laser Cutter Cut?

    It cuts stainless steel 0.4mm to 8mm,mild steel 0.4mm to 18mm,aluminum up to 3mm.
Related Products

    No products found

QUICK LINKS

PRODUCTS

CONTACT US

Mob/Whatsapp: +86-15169026664
                          +86-15169026368
Skype:               juliali01
Tel: +86-531-85737929
Email: info@xdlasers.com
Add: No.26th Building, Feicui Qinghe, Licheng District, Jinan, Shandong, China
Copyright © Jinan Xundi Laser Equipment Co.,Ltd